Service & field operations In the Operations edition

    Inspect, dispatch and close jobs without the chaos

    Offline site inspections with a signed PDF per job, and records you can hand over. Job cards, dispatch and customers and sites on the Operations plan.

    Service company operations team coordinating field technicians
    Dispatch (Operations plan)InspectionsRecords
    Two-minute tour

    What does field service software look like for a South African contractor?

    Customer-billable field work in Inspecable: the jobs list and the Kanban board by technician, a job record with its checklist, parts, notes, media and time, the Dispatch board for planners, and customer records with sites, assets, work orders and invoices.

    Chapters, transcript and the rest of the series
    01The problem

    Field service runs on paper and phone calls

    Whiteboard scheduling, lost job cards and reactive dispatching cost your team every morning.

    Hours

    spent on morning scheduling and dispatching

    "Where?"

    clients asking where the inspection report is

    Paper

    inspection forms that reach the office days after the job

    02What you get

    Built for the people running the jobs

    From dispatcher to field technician, one record from job card to signed report.

    Dispatch board

    Kanban, timeline and map views. Proposes who does what by capacity and skills, for a manager to approve. On the Operations plan.

    Job cards

    Create, assign, update and sign off job cards against customers and sites, with the service history on each. On the Operations plan.

    Customers and sites

    A register of customers and their sites, so each job and inspection lands against the right place. On the Operations plan.

    Time and attendance

    Kiosk clock-in and time and attendance records per worker. On the Operations plan.

    Site inspection forms

    Checklists imported from Excel, PDF or a photo of the paper form, with photos and signatures on mobile, delivered as a signed PDF.

    Asset history

    Technicians see past inspections, open actions and manuals on the asset before they arrive on site.

    Inspecable jobs dashboard showing dispatch board, job assignments, and field team status
    Inspecable mobile app running on a technician's phone
    03The platform

    Every job, inspection and site in one view

    • Jobs by status on the dispatch board (Operations plan)
    • Site inspections on Android, offline, with photo, video and signature per step
    • Signed PDF per inspection to send to the client
    04In the field

    Technicians on site, paper-free

    Field teams use the Android app to pick up job cards (Operations plan), complete inspection checklists, capture photos and collect client sign-offs, without calls to the office.

    • Works offline underground or in low-signal areas; syncs when the app is opened back in range
    • Photos and video attached to each inspection step
    • Client signatures captured on the device
    Field technicians carrying out an on-site inspection
    05The facts

    What you get on day one

    Offline

    Full inspections with no signal, synced when the app is back in range

    Verifiable

    Every inspection carries a history you can check

    2 editions

    Safety & Compliance by default; Operations switched on for you

    R150

    Per field user per month

    06Common questions

    Answers for service companies

    Does Inspecable work offline for field technicians?

    Yes. Technicians complete inspections and job forms on Android with photo, video and signature per step, with no connectivity. Records sync when the app is opened back in range.

    Can I see job progress without calling the field team?

    Yes, on the Operations plan. The dispatch board shows jobs by status in Kanban, timeline and map views, and proposes who does what by capacity and skills, for a manager to approve. Technicians update the job card from the phone.

    How does Inspecable help with compliance for service companies?

    Every inspection carries a hash-chained history you can verify, with who, what, when and where on each step. Export a signed PDF per inspection, or a date range as one ZIP with an index spreadsheet, when a client or insurer asks.

    Can clients receive the inspection report?

    Yes. Each completed inspection produces a signed PDF with photos, signatures and findings that you can send to the client. Named people can also acknowledge an inspection by email link.

    How quickly can my team get started?

    Every trial starts on the Safety & Compliance edition, with the Android app on Google Play and the web dashboard in any browser. Import your existing checklists from Excel, PDF or a photo of the paper form. The Operations edition is switched on by Inspecable.

    Get started

    Ready to run your jobs without the chaos?

    See Inspecable running on your jobs and sites in a short walkthrough.